Last updated: 12 July 2026
This policy explains what personal information Launch Tide Digital Ltd collects, why we collect it, and how we keep it safe. We only ask for information we genuinely need to respond to you and deliver our services.
Launch Tide Digital Ltd is a UK digital marketing agency working with care providers. For anything in this policy, you can reach us at info@launchtidedigital.co.uk.
When you contact us, book a call or request an audit, we collect the details you give us — typically your name, email address, phone number and website. If you become a client, we also hold the information needed to run your project and invoice you.
We also collect basic, anonymous information about how visitors use this website (for example pages viewed) to help us improve it.
To reply to your enquiry, arrange and hold discovery calls, prepare quotes and audits, deliver our services, and send you information you have asked for. We do not sell your data to anyone.
We process your information either because you have asked us to (to respond to your enquiry or provide a service), to meet a contract with you, or for our legitimate interest in running and improving our business.
We only share your information with trusted providers that help us operate — for example our email, calendar booking and hosting services — and only so they can perform their service for us. We may also share information if the law requires it.
We keep enquiry details for as long as needed to respond and for a reasonable period afterwards. Client records are kept for as long as we work together and as long as the law requires after that.
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Just email us and we will help. You also have the right to complain to the Information Commissioner’s Office (ICO).
This website uses only the cookies needed to make it work and to understand basic, anonymous usage. You can control cookies through your browser settings at any time.
Email info@launchtidedigital.co.uk or call 07367 579757.